Issue Description 

Fireblocks secures your login with 2FA, but the login process can fail due to misconfiguration or incorrectly-entered authentication codes. You may not log in successfully if you have multiple authentication methods associated with your email. You may encounter issues during the 2FA login step, such as looping, or receive the error message “Your code is invalid, please check and retry.”

Resolution

Follow these suggestions:

• Verify that you enter the correct 2FA code associated with Fireblocks.
• If your 2FA code is accepted but you still fail to log in, you may be using an incorrect login
  method (Google, Microsoft, or Username/password) for your user. Note that:
  • The login method was set when you registered your user.
  • If you are unsure of which login method is correct for your user, contact Fireblocks support.

If the above suggestions are not helpful, follow these steps:

• Contact your workspace owner to request to reset your 2FA.
• Once the owner resets your 2FA, you will receive an email with a link to log into your workspace and will be required to reconfigure your 2FA using an authenticator app as described here.