Issue description

This error can sometimes occur when connecting your workspace to a decentralized application (dApp) using the Fireblocks Chrome Extension.

Resolution

1. Verify that your current internet connection is stable. Try switching between 4G and 5G or to a different WiFi network.
2. Check to see if other users in the workspace are able to connect.
3. Verify if your organization is using a firewall that can block certain URLs that are not whitelisted. If so, please make sure to whitelist the Fireblocks WalletConnect bridge url: wc-bridge.net. This url is controlled by Fireblocks to allow dApps to connect to Fireblocks via the Fireblocks Chrome Extension and WalletConnect.

If the issue persists, please contact Fireblocks Support.