This error indicates that you upgraded an existing Azure instance while having an older version installed, and the older version files are stored in your temp files (.local_config / .revision).
Resolution
To resolve this issue:
- Make sure to keep the docker-compose files and the script in the correct directory (.local_config / .revision) before performing the API Co-Signer setup.
- Remove all files in the directory except the docker-compose files and the script.
- Run the following command:
/cosigner setup
- When the customer is prompted to pair the token, have them exit that installation but continue with the docker installation.
Need additional help?
If you have a question or need assistance, contact Fireblocks Support and include the following information in your request:
- Workspace name
- The first four characters of the corresponding API key
- User information (indicate whether the user is an active Co-Signer or is going through initial setup)
Additionally, copy the following logs from the API Co-Signer:
- Transaction handling (/databases/cosigner/log/customer_cosigner.log)
- Transaction signing flow
- Logging the Callback Handler request and response
- Configuration changes to the API Co-Signer (date_time.run.log)
- Setup
- Pairing a new API user
- Changing the Callback Handler URL