Overview

Fireblocks supports multiple workspaces, which allows you to work on different products without creating a separate account for each of them. Reach out to your Customer Success Manager or support@fireblocks.com to purchase additional workspaces. Purchasing an additional workspace may be suitable if you:

Have a variety of products. Segregating MPC keys can cryptographically and legally protect all your products from overall bankruptcy. Without separate workspaces, if one product fails, claims against that product might make all the company’s other assets liable for it.
Want to give your investors and end clients user access to their Fireblocks workspace, while allowing them to view only their own funds and transfers. This can be done by assigning a separate workspace to each customer.
Manage independent sets of users and policies, while product strategies (property, equity, etc.) are managed by others in your business or organization.
Need to create different configurations (restricted AML regulations, a cold storage environment, etc.) for each workspace.

Connecting a new workspace

Follow the steps below to connect a new workspace to your account.

You will receive an email 1-3 business days after purchasing your workspace. In the email, select Join Workspace. The Link workspace to user page opens.
Select Link User To Workspace.
To link your new workspace with your mobile device, scan the QR Code provided using your Fireblocks mobile app.
After the scan is complete, continue the setup process using the Fireblocks mobile application. Until you do, you will see this message in the web console.
In the Fireblocks mobile application, verify your initial PIN code. This is the code you used when you first set up your user account on this device.
Provide your fingerprint, and select Enable to allow the Fireblocks app to access your phone’s fingerprint reader.
Depending on your signing privileges, the application then creates your new signing keys for this workspace. If you are not this workspace’s owner, wait for the owner to approve your new MPC keys on their Fireblocks mobile app, then continue with the registration process. For more information about signing privileges see this article.
Notes
1. This message expires after 12 hours. If the owner doesn’t approve within that time frame, you or the owner must ask Fireblocks Support to resend the message.
2. Once the owner approves your new MPC keys on their Fireblocks mobile app, you have 6 hours to complete the MPC registration.
Verify your Fireblocks app passphrase.
After your passphrase is confirmed, your mobile registration process is complete. On the Fireblocks web console, read and confirm the Account Recovery & Safety Notes.
Select Next to enter your new workspace.