Overview
If a transaction status is Confirming for a long time, it likely means that you have not entered a high enough fee for current rates. This may occur during sudden increases in network activity when rates change rapidly.
Stuck transactions on UTXO-based networks can be rectified by initiating a second transaction with a higher fee that pays for both transactions. Inputs for the second transaction must be taken directly from the first transaction's unspent outputs (UTXO). This type of transaction is called Child-Pays-For-Parent (CPFP).
CPFP can only be used with UTXO-based assets such as Bitcoin, BCH, BSV, Cardano, Dash, Litecoin, and ZCash.
Learn more about boosting or dropping a transaction on Ethereum or an EVM-based network.
How do I boost a stuck UTXO transaction?
You can create a CPFP transaction via the API to boost the priority of your transaction. A CPFP transaction can only be created using the Fireblocks API because the extraParameters parameter is not available in the Fireblocks Console.
My transaction appears completed on the blockchain but not in the Console
Verify how many confirmations the transaction has on a blockchain explorer and compare it with your Deposit Control and Confirmation Policy.
If this isn't the cause of your issue, we recommend creating a CPFP transaction to boost the priority of your transaction.