Overview

These substatuses apply to transactions in the Rejected primary status. They indicate why the transaction was rejected or frozen, and whether assets are available for new transactions.

AUTO_FREEZE

The AUTO_FREEZE substatus indicates the incoming transaction was frozen automatically by the post-screening policy. Associated assets are not available until a user with an Owner or Admin role unfreezes them.

REJECTED_AML_SCREENING

The REJECTED_AML_SCREENING substatus indicates the transaction was identified as high risk by your AML or Travel Rule screening service provider and rejected accordingly.

For more information about why the transaction was rejected, refer to the transaction's AML result field or Travel Rule result field on the Transaction History page.

FROZEN_MANUALLY

The FROZEN_MANUALLY substatus indicates the incoming transaction was manually frozen through the Fireblocks API. Associated assets are not available until an Admin-level user unfreezes them through the API.