Overview

These substatuses apply to transactions in the Processing at the exchange and Pending email approval primary statuses. They indicate the transaction is waiting on a third-party service, such as an exchange, to take action.

3RD_PARTY_PENDING_SERVICE_MANUAL_APPROVAL

The 3RD_PARTY_PENDING_SERVICE_MANUAL_APPROVAL substatus indicates the transaction is awaiting manual approval by a third-party service, such as an exchange.

If this status persists longer than expected, contact your exchange account manager and provide the transaction details.

3RD_PARTY_PROCESSING

The 3RD_PARTY_PROCESSING substatus indicates the transaction is awaiting approval by a third-party service, such as an exchange.