Console UI access is limited
Access to the Binance, Bitstamp, and Bitfinex UI flow is currently available on an opt-in, customer-needs basis. API flows are now available for all customers.
Overview
Major exchanges, including Binance, Bitstamp, and Bitfinex, have introduced regulatory requirements under the Travel Rule. This mandates the collection of Personally Identifiable Information (PII) for certain crypto deposits and withdrawals. To ensure compliance, the specific personal information required varies based on the exchange and the regulatory requirements of your local entity (jurisdiction). Note that Binance US is not affected by this change.
To meet these requirements securely, Fireblocks utilizes end-to-end encryption. The personal data is transmitted through an enhanced API using Fireblocks' Exchange Service Public Key. This guarantees the information remains encrypted until it is decrypted, processed, and submitted as part of the withdrawal or deposit request by the Exchange Service, adhering to the requirements of the specific exchange (e.g., Binance or Bitstamp).
How it works
- In the Fireblocks Console, select Transfer on the left navigation pane.
- In the From or To fields, select Binance, Bitstamp, or Bitfinex (only in From).
- Choose from one of the options below.
Option 1: Provide required personal information by local entity
Select Add details to open the PII questionnaire.
Follow the prompts on the Travel Rule details dialog based on your local entity and ensure all required parameters are verified for accuracy and completed in full.
Once done, select Save and then complete the transaction as you normally would.
Option 2: Skip providing personal information
Select the I acknowledge checkbox to confirm that you understand skipping the personal information step may result in the transaction being blocked, and complete the rest of the transaction details. Proceeding this way sends a standard transaction without the additional data.
Important
While providing personal information is optional, doing so can reduce the risk of transaction delays or failures and help ensure regulatory compliance.
Binance troubleshooting failed or blocked transactions
In the event transactions are failing or appear frozen on Binance:
- Withdrawals: If a withdrawal fails, you may be required to complete a withdrawal PII questionnaire on the Binance platform.
- Deposits: If an incoming deposit is delayed or temporarily frozen, you may be required to complete a deposit PII questionnaire on the Binance platform.
Withdrawal and deposit questionnaire parameters
The tables below outline the parameters for completing Binance's and Bitstamp’s withdrawal and deposit questionnaires, as well as Bitfinex's withdrawal questionnaire, for certain crypto transactions. Each field is explained to provide you with the proper guidance.
Binance
Binance Withdrawal Questionnaire Fields
| Fireblocks UI Field Name | Binance Field Name | User Input |
| Are you sending to yourself or another beneficiary? | Is Address Owner / Send To | Indicate if the funds are being sent to your own wallet or to another person/entity |
| Beneficiary Type | Beneficiary Type | Select whether the recipient is an Individual or a Corporate/Legal Entity |
| Beneficiary's First Name | Beneficiary First Name | Enter the first legal name of the individual beneficiary |
| Beneficiary's Last Name | Beneficiary Last Name | Enter the last legal name of the individual beneficiary |
| Beneficiary Corporation Name | Entity Name | Enter the full legal name of the corporate or legal entity beneficiary |
| Beneficiary Country | Beneficiary Country | Enter the 2-digit ISO Country Code of the beneficiary's residence or registration |
| Beneficiary City | Beneficiary City | Enter the city of the beneficiary's residence or registration |
| Beneficiary Name (Kanji) | Kanji Name | Enter the beneficiary's name in Kanji characters |
| Beneficiary Name (Katakana) | Kana Name | Enter the beneficiary's name in Kana characters |
|
Beneficiary's First Name (Latin/Romaji) |
Latin Name | Enter the beneficiary's first name in Latin characters |
|
Beneficiary's Last Name (Latin/Romaji) |
Latin Name | Enter the beneficiary's last name in Latin characters |
| Purpose of Transaction | Transaction Purpose | Select the primary reason for the transaction (e.g., purchase of goods, inheritance, cross-border trade, use of VASP services, or "others") |
| Where are the funds being sent? | Destination Platform / Send To |
Specify if the funds are going to a "Private Wallet" (self-hosted) or "Another VASP" (e.g., another exchange). For Japan “Crypto-asset services provider” / “Unhosted Wallet” |
| VASP Code | VASP Code | Enter the unique code of the beneficiary's Virtual Asset Service Provider (e.g., "BINANCE" or "others") |
| VASP Name (if not in list) | VASP Name | Enter the full legal name of the beneficiary's Virtual Asset Service Provider if its VASP Code is "others" |
| VASP Country | VASP Country Code | Enter the ISO 2-digit VASP Country Code |
| I attest that the information provided is true and correct | Is Attested | Confirm that the address ownership has been attested (e.g., via AOPP) |
Binance Deposit Questionnaire Fields
| Fireblocks UI Field Name | Binance Field Name | User Input |
| Who is the originator of this deposit? | Deposit Originator | Indicate if you are the sender of the funds (Myself) or if the funds were sent by another person/entity (Not Myself) |
| Originator Type | Originator Type | Select whether the sender is an Individual or a Corporate/Legal Entity |
| Originator's First Name | Originator Name | Enter the full legal name of the individual sender or corporate entity |
| Originator's Last Name | Originator Name | Enter the full legal name of the individual sender or corporate entity |
| Originator's Name (Kanji) | Kanji Name | Enter the originator's name in Kanji characters |
| Originator's Name (Katakana) | Kana Name | Enter the originator's name in Kana characters |
|
Originator's First Name (Latin/Romaji) |
Latin First Name | Enter the originator's name in Latin characters |
| Originator's Last Name (Latin/Romaji) | Latin Last Name | Enter the originator's name in Latin characters |
| Originator's Corporation Name | Originator's (corporation) Name | Originator's name |
| Originator's Nationality | Originator Country | Enter the 2-digit ISO Country Code of the sender's residence or registration |
|
Originator's Corporation Country |
Originator Country | Enter the 2-digit ISO Country Code of the sender's residence or registration |
| Originator's Region | Originator Region | Enter the region of the originator's residence |
| Originator's City | Originator City | Enter the city of the originator's residence |
| Originator's Pin Code | Originator Pin Code | Enter the postal code of the originator's address |
| Originator's Address | Originator Address | Enter the full physical address of the originator |
| National ID | National ID Number | Enter the originator's national identification number |
| PAN | Permanent Account Number (PAN) | Enter the originator's Permanent Account Number (PAN) |
| Where are you receiving from? | Receive From | Specify if the funds were sent from a "Private Wallet" (self-hosted) or "Another VASP" (e.g., another exchange) |
| VASP Code | VASP Code | Enter the unique code of the originator's Virtual Asset Service Provider (e.g., "BINANCE" or "others") |
| VASP Name (if not in list) | VASP Name | Enter the full legal name of the originator's Virtual Asset Service Provider if its VASP Code is "others" |
| Purpose of Transaction | Transaction Purpose | Select the primary reason for the transaction (e.g., purchase of goods, inheritance, cross-border trade, use of VASP services, or "others") |
| I declare that the information provided is true and correct. | Declaration Confirmation | Confirm your agreement to the declaration |
| I attest that the information provided is accurate and complete. | Is Attested | Confirm that the address ownership has been attested (e.g., via AOPP) |
Bitstamp
Bitstamp Withdrawal Questionnaire Fields
| Fireblocks UI Field Name | Bitstamp Field Name | User Input |
| Are you sending to yourself or another beneficiary? | Contact Third Party | Indicate if the funds are being sent to your own wallet or to another person/entity |
| Beneficiary Type | Beneficiary Type | Select whether the recipient is an Individual or a Corporate/Legal Entity |
| Beneficiary's First Name | Bitstamp contact | Enter the first legal name of the individual beneficiary |
| Beneficiary's Last Name | Bitstamp contact | Enter the last legal name of the individual beneficiary |
| Beneficiary Corporation Name | Bitstamp contact | Enter the full legal name of the corporate or legal entity beneficiary |
| Beneficiary’s Date of Birth | Bitstamp contact | Enter date of birth for individual beneficiary |
| Beneficiary’s Street Name | Bitstamp contact | Enter the street name of the beneficiary’s residence or registration |
| Beneficiary’s Building Number | Bitstamp contact | Enter the building number of the beneficiary’s residence or registration |
| Beneficiary’s City | Bitstamp contact | Enter the city of the beneficiary's residence or registration |
| Beneficiary’s ZIP | Bitstamp contact | Enter the ZIP of the beneficiary’s residence or registration |
| Beneficiary Country | Bitstamp contact | Enter the 2-digit ISO Country Code of the beneficiary's residence or registration |
| VASP Name | VASP UUID | Enter the unique code of the beneficiary's Virtual Asset Service Provider |
Bitstamp Deposit Questionnaire Fields
| Fireblocks UI Field Name | Bitstamp Field Name | User Input |
| Who is the originator of this deposit? | Contact Third Party | Indicate if you are the sender of the funds (Myself) or if the funds were sent by another person/entity (Not Myself) |
| Originator Type | Originator Type | Select whether the sender is an Individual or a Corporate/Legal Entity |
| Originator’s First Name | Bitstamp contact | Enter the first legal name of the individual originator |
| Originator’s Last Name | Bitstamp contact | Enter the last legal name of the individual originator |
| Originator’s Corporation Name | Bitstamp contact | Enter the full legal name of the corporate or legal entity originator. |
| Originator’s Date of Birth | Bitstamp contact | Enter date of birth for individual originator |
| Originator’s Street Name | Bitstamp contact | Enter the street name of the originator’s residence or registration |
| Originator’s Building Number | Bitstamp contact | Enter the building number of the originator’s residence or registration |
| Originator’s City | Bitstamp contact | Enter the city of the originator’s residence or registration |
| Originator’s ZIP | Bitstamp contact | Enter the ZIP of the originator’s residence or registration |
| Originator’s Country | Bitstamp contact | Enter the 2-digit ISO Country Code of the originator’s residence or registration |
| VASP Name | VASP UUID | Enter the unique code of the originator’s Virtual Asset Service Provider |
Bitfinex
Bitfinex Withdrawal Questionnaire Fields
| Fireblocks UI Field Name | Bitfinex Field Name | User Input |
| Are you sending to yourself or another beneficiary? | Contact Third Party | Indicate if the funds are being sent to your own wallet or to another person/entity |
| Beneficiary Type | Beneficiary Type | Select whether the recipient is an Individual or a Corporate/Legal Entity |
| Beneficiary's First Name | Bitfinex contact | Enter the first legal name of the individual beneficiary |
| Beneficiary's Last Name | Bitfinex contact | Enter the last legal name of the individual beneficiary |
| Beneficiary Corporation Name | Bitfinex contact | Enter the full legal name of the corporate or legal entity beneficiary |
| Beneficiary’s Date of Birth | Bitfinex contact | Enter date of birth for individual beneficiary |
| Beneficiary’s Street Name | Bitfinex contact | Enter the street name of the beneficiary’s residence or registration |
| Beneficiary’s Building Number | Bitfinex contact | Enter the building number of the beneficiary’s residence or registration |
| Beneficiary’s City | Bitfinex contact | Enter the city of the beneficiary's residence or registration |
| Beneficiary’s ZIP | Bitfinex contact | Enter the ZIP of the beneficiary’s residence or registration |
| Beneficiary Country | Bitfinex contact | Enter the 2-digit ISO Country Code of the beneficiary's residence or registration |
| VASP Name | VASP UUID | Enter the unique code of the beneficiary's Virtual Asset Service Provider |
OKex
OKex Withdrawal Questionnaire Fields
| Fireblocks UI Field Name | Fireblock Trust Field Name | User Input |
| Local entity | Country of jurisdiction | Enter the country of jurisdiction (optional) |
| Does the address belong to a hosted wallet (VASP/Exchange) or not (private wallet)? | Contact Third Party | Indicate if the funds are being sent to another exchange/VASP or private wallet |
| Beneficiary Type | Beneficiary Type | Select whether the recipient is an Individual or a Corporate/Legal Entity. |
| Beneficiary's First Name | OKex contact | Enter the first legal name of the individual beneficiary. |
|
Beneficiary's Last Name
|
OKex contact | Enter the last legal name of the individual beneficiary. |
| Beneficiary Corporation Name | OKex contact | Enter the full legal name of the corporate or legal entity beneficiary. |
| Beneficiary’s Street Name | OKex contact | Enter the street name of the beneficiary’s residence or registration |
| Beneficiary’s Building Number | OKex contact | Enter the building number of the beneficiary’s residence or registration |
| Beneficiary’s City | OKex contact | Enter the city of the beneficiary's residence or registration. |
| Beneficiary’s ZIP | OKex contact | Enter the ZIP of the beneficiary’s residence or registration |
| Beneficiary’s Country Sub Division | OKex contact | Enter the sub division of the beneficiary’s residence or registration |
| Beneficiary Country | OKex contact | Enter the 2-digit ISO country code (lowercase) of the beneficiary's residence or registration. |
| VASP Name | VASP Code | Enter the unique code of the beneficiary's Virtual Asset Service Provider |
| VASP Name (Other) | VASP Name | Enter the unique name of the beneficiary's Virtual Asset Service Provider if VASP code does not exist in provided list |
TrustCo
TrustCo Withdrawal Questionnaire Fields
| Fireblocks UI Field Name | TrustCo Field Name | User Input |
| Are you sending to yourself or another beneficiary? | Contact Third Party | Indicate if the funds are being sent to your own wallet or to another person/entity |
| Beneficiary Type | Beneficiary Type | Select whether the recipient is an Individual or a Corporate/Legal Entity |
| Beneficiary's First Name | TrustCo contact | Enter the first legal name of the individual beneficiary |
| Beneficiary's Last Name | TrustCo contact | Enter the last legal name of the individual beneficiary |
| Beneficiary Corporation Name | TrustCo contact | Enter the full legal name of the corporate or legal entity beneficiary |
| Beneficiary’s Date of Birth | TrustCo contact | Enter date of birth for individual beneficiary |
| Beneficiary’s Street Name | TrustCo contact | Enter the street name of the beneficiary’s residence or registration |
| Beneficiary’s Building Number | TrustCo contact | Enter the building number of the beneficiary’s residence or registration |
| Beneficiary’s City | TrustCo contact | Enter the city of the beneficiary's residence or registration |
| Beneficiary’s ZIP | TrustCo contact | Enter the ZIP of the beneficiary’s residence or registration |
| Beneficiary Country | TrustCo contact | Enter the 2-digit ISO Country Code of the beneficiary's residence or registration |
| Receiving Financial Institution (optional) | VASP Name | Enter the unique code of the beneficiary's Virtual Asset Service Provider |
| Account Number (optional) | External Reference ID | Enter optional reference in open text format |
Additional resources
- To learn how to create transactions through the Fireblocks Console, see Creating a New Transaction – API Parameters.
- To integrate Travel Rule compliance into your own application, see our Developer Guide: Constructing Encrypted PII Messages for Exchanges via Fireblocks.
Additional Binance information
Additional Bitstamp information
Additional Bitfinex information