401 Error, "Unauthorized: Error getting User certificate" code: -7

Updated
January 16, 2025 20:09

Issue description

This error code typically indicates the API user’s certificate could not be verified.

Resolution

Make sure you’re using the correct baseURL for your workspace's environment, out of the following options:

Sandbox URL: https://sandbox-api.fireblocks.io/v1
US mainnet or testnet URL: https://api.fireblocks.io/v1
EU mainnet or testnet URL: https://eu-api.fireblocks.io/v1
EU2 mainnet or testnet URL: https://eu2-api.fireblocks.io/v1

If you're unsure of your workspace's environment or you attempt the resolution above and the problem persists, contact Fireblocks Support.

Was this article helpful?

0 out of 0 found this helpful