Issue description
This error occurs when you attempt to perform a mobile scan of your desktop monitor in your cold workspace.
The issue is that in order for the QR code animation to appear on a desktop, you must adjust the screen to fit in the browser. Therefore, the "Confirm mobile scan" button is only enabled if the screen is adjusted to fit in the browser, and the monitor size meets the minimum resolution.
Resolution
- To adjust the screen to fit the browser, you must first resize the browser to 67%.
- Set the minimum height to 765px in order for the “Confirm mobile scan” button to be enabled. Setting the screen resolution to 1360x768 will enable the button, assuming you have already adjusted the browser page to display the QR animation, as stipulated in step 1.