If you want to open a ticket for two third parties as an intermediary, you can do so via the API. In order to open such a ticket for your third parties, they need to be connected to each other with the same network profiles that are connected to you on the Fireblocks Network. As an intermediary, you can open the ticket and follow its life cycle via either the Console or API.
Note
While opening the ticket is only possible via the API, all parties may view or modify the ticket via the Console as well.