Overview

To view a ticket’s current status, navigate to Active tickets or Ticket history and find the desired ticket. Select a specific Smart Transfer to see all available ticket details. 

Ticket statuses

Once a ticket is created, it has several possible statuses:

Pending funding / Pending connection funding

• Once the ticket is created, before anyone funds it:
  • In the case of a one-way ticket, its default status is Pending connection funding.
  • In the case of a two-way ticket, its default status is Pending funding.
• If one of the parties funds the ticket successfully, the status visible to them switches to Pending connection funding, while for the other party, it remains Pending Funding
• If the ticket requires multiple assets, all assets must be sent to successfully fund the ticket. 

Completed

If the ticket is successfully funded by all required parties, its status is Completed.

Expired

If no party funds a ticket, and it reaches its pre-set expiration time, its status is Expired. Tickets with no pre-set expiration time do not expire.

Rejected

If neither party funds their side of the ticket, and either party rejects or cancels the transaction, the ticket’s status is Rejected.

Notes:

• Once either party initiates their funding transaction, the ticket cannot expire until that transaction reaches its final state. If the transaction fails and the expiry time is reached, the ticket expires. However, if either of the parties funded the ticket successfully, the ticket cannot expire. 
• If a funding transaction fails before the expiration time is reached, the funding party can attempt to fund the ticket again.
• In the event of unforeseen business circumstances leading to the termination of the parties’ collaboration, the funding party, having been specially prompted to do so, still has the option to cancel the ticket even after having funded their leg.